In order to login to the Ground Traffic Control™ system you must provide the correct customer
ID, username and matching password.
Click on the Login button.
Identifies a customer-specific account. This ID is issued along with a
username and password. This ID will be set as a persistent cookie on your
computer, so that it will not need to be entered when logging in again from the
same computer. A persistent cookie is one stored as a file on your computer, and
it remains there when you close the Web browser. The cookie will be read by Ground Traffic Control™
when you visit the site again. Important: The customer ID is case sensitive.
Identifies the user logging into Ground Traffic Control™. A username is issued by your administrative contact. Important: The username is case sensitive.
Identifies the password associated with a username and customer. A password is
issued by your administrative contact along with a username. Suggestions for a
password: include upper and lower case characters along with at least one
numeric character (Example: uPperLower1). Important: Passwords are case sensitive.
Login attempts may fail for many reasons. In some cases, error messages will be
displayed to aid in correcting the error condition. The following describe
situations which will cause a login failure.
Incorrect Customer ID: If an incorrect customer code is entered, the login will
fail and a specific message stating that the customer ID is incorrect will be displayed.
Incorrect Username: If an incorrect username is entered, the login will fail.
Note: For security reasons, no specific message will be displayed.
Incorrect Password: If the wrong password is entered, the login will fail.
Note: For security reasons, no specific message will be displayed.
User is Inactive: Users that are not active cannot login to the system.
Check with administrative contact.
Note: For security reasons, no specific message will be displayed.
Logging in from a banned computer or network: The system administrator may optionally set
restrictions on the network addresses that users may log in from, either restricting access to particular
addresses, and/or forbidding access from certain addresses. If these restrictions are in place, login may
fail due to trying to access Ground Traffic Control™ from the wrong computer or network. Contact the system administrator.
Note: For security reasons, no specific message will be displayed.
Too many bad logins: Users are allowed only so many failed login attempts within a specific
period of time. After this limit is exceeded, all further login attempts will be denied until the
user is back within limits. The default limit is 5 failed logins within the
last 10 minutes. This may be changed; contact your Zonar support contact if you want this policy modified.
Note: For security reasons, no specific message will be displayed.