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| Telematics That Work™ | ||
| Prev |  ZonarCom 3User Manual |
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ZonarCom 3™ is a system tray application for Microsoft Windows. The user interface is accessed through a menu, which you access by right-clicking with your mouse on the ZonarCom 3™ system tray icon.
The ZonarCom 3™ system tray icon has different states, which are represented by different colored icons:
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Normal operation, device connected | |
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Normal operation, no device connected | |
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An error has occurred (left double-click to see error log) | |
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Shutting Down |
Double-click the ZonarCom 3™ tray icon, or right-click the icon and and select
the 'About ZonarCom 3' menu option. Information about the currently installed version
of ZonarCom 3™ will be displayed.
(About Box)
- Application Folder: The path to the folder where ZonarCom 3™ is currently installed (hot link, click path to open folder in Windows® Explorer).
- Data Folder: The path to the folder where settings, reports and logs are stored (hot link, click path to open folder in Windows® Explorer).
- Platform: The name, version and service pack levels of the version of Windows® that ZonarCom 3™ is running on.
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If auto-update is not enabled, or has failed for some reason, you may wish to manually check for an update to the ZonarCom 3™ software.
To check for an updated version of the software, right click on the icon in the system tray and select the 'Check For Update...' menu option. To begin, press the 'Next > >' button and follow the wizard step-by-step through the update process.
Important: In order for the 'Check For Update...' menu option to be enabled the currently logged in user must have 'Administrative' or 'Power User' privileges.
(Check for Update)
If a software update is available, you will be shown the new version and the size of the download. If you wish to update to the new version, simply click the 'Finish' button, and follow the prompts. You will be prompted when the update is ready to restart ZonarCom 3™ to complete the installation of the update. The new version of ZonarCom 3™ will start when the update has finished installing.
(Update Available...)
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Status windows are provided to give information about errors that may have occurred, reports uploading and EVIRNET™ status.
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Right click over the ZonarCom 3™ tray icon, select 'Status -> Report Status', a dialog will be displayed showing reports (if any) currently being uploaded. If there are unsent reports, the 'Upload Unsent Reports' button will be enabled.
(Report Status)
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Right click over the ZonarCom 3™ tray icon and select 'Status -> Error
Log'. A dialog will be displayed showing detailed warning and error information
that has occurred (if any). If an error has occurred, the ZonarCom 3™ tray icon will
blink red (
).
You may left double-click on the icon while it is blinking
'Red' to display the error log, or you
may use the 'Status -> Error Log' menu. The user may right
click in the list of errors and warnings 'Copy', 'Copy All', 'Clear
(the selected entry)' or 'Clear All'. Errors may occur for example, when a
new driver ID needs to be entered into the database, or a new asset has
been added and needs to be entered into the database.
(Error Log)
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Right click over the ZonarCom 3™ tray icon and select 'Status -> Radio'.
A dialog will be displayed showing information about the assets with radios
configured in the customer specific database. This option is only available if the 'Radio'
option is selected in the configuration dialog.
(Radio Status)
Options:
- Right-click menu
- Right click on any "In Yard, OK" or "In Yard, 2010 Available" radio in the list,
and select from the options on the resulting menu:
- Clear - clear the selected radio from the list (will be added back in if still in the active list of assets with radios.
- Clear All - Clear all items out of the radio status list.
- Copy - Copy the selected line onto the clipboard for pasting into a document, email, etc.
- Copy All - Copy all lines in the list onto the clipboard for pasting into a document, email, etc.
- Settings... - Bring up the Remote Radio Settings dialog.
- Stats... - Bring up the Remote Radio Stats dialog.
- EVIRNET GPS... - Bring up the EVIRNET GPS Settings dialog.
- Right click on any "In Yard, OK" or "In Yard, 2010 Available" radio in the list,
and select from the options on the resulting menu:
- Refresh (button)
- Click on this button to retrieve updated radio address information from the customer specific database.
- Locaion Filters (n) (button)
- Click on this button to select locations to filter on (see Location Filters).
Example Status Values:
- In Yard, OK - the EVM is within range, and the 2010™ in the EVM is on and responding.
- In Yard, 2010™ Available - the EVM is within range, and the 2010™ in the EVM is on and available for servicing.
- In Yard 2010 Off/Absent - the EVM is within range, but no 2010™ is in it, or the 2010™ in the EVM is powered off.
- In Yard Processing - the EVM has a 2010™ cradled and is currently being serviced.
- In Yard, Rpt D/L Error - the EVM is within range, and an error occurred while downloading reports from the 2010™ in it.
- In Yard, Safety Msg Error - the EVM is within range, reports (if any) were downloaded successfully from the 2010™ in it, and an error occurred while setting the safety messages in the 2010™ in it.
- In Yard, Set Time Error - the EVM is within range, reports (if any) were downloaded successfully from the 2010™ in it, and an error occurred while setting the time in the 2010™ in it.
- In Yard, Shutdown Failed - the EVM is within range, reports (if any) were downloaded successfully and time and safety messages were set successfully in the 2010™ in it, and an error occurred while shutting down the 2010™ in it.
- Not In Yard - the EVM is currently not being detected in range.
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From the Radio status log, click the "Location Filters (n)"
button to access the EVIRNET™ Asset Location Filters dialog. Under "Filter on
asset locations:", the locations of all assets with EVIRNET™ vehicle mounts will be displayed.
You may select one or more locations to filter on, then hit the "Store" button. When no
locations are selected, assets for all locations are tracked. If any locations are selected,
then only assets from those locations are tracked by the ZonarCom 3™ Radio Tracker.
(Location Filters selection)
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Right click on an asset in the Radio status log, and select 'Settings...'. This option is only available if the 'Radio (Wireless)' device type is selected in the configuration dialog. A dialog will be displayed allowing various remote radio configuration settings to be customized.
(Base Station Radio Settings)
Options:
- Asset:
- Select an asset for which to change the radio settings.
- Radio Addr.:
- Identification number of the radio.
- Network Addr.:
- Network identification number. All radios that need to communicate with each other must be on the same network id.
- System Addr.:
- System identification number. All radios that need to communicate with each other must be on the same system id.
- Hop Table:
- Setting that decides which table of frequencies will be used for hopping. All radios that need to communicate with each other must have the same hop table setting.
- Power Amp Level
- Power amp level setting.
- Retries
- Number of times the radio will try to send a packet.
- Quick Scan Retries
- Only available in Base Station Radio settings.
- Apply Settings (button)
- This button is disabled until a successful 'Read Settings' is performed. Click on this button to configure the radio with the displayed values.
- Read Settings (button)
- Reads the settings out of the radio and displays the retrieved values.
- Cancel
- Cancel out of the dialog.
Right click on an asset in the Radio status log, and select 'Stats...', and a dialog
will be displayed showing satistics for the selected vehicle radio.
This option is only available if the 'Radio (Wireless)' option is selected in the
configuration dialog.
(Vehicle Radio Stats)
Options:
- Asset:
- Select an asset for which to view radio stats.
- Get Stats (button)
- Click on this button to retrieve the current stats from the remote radio.
- Reset Stats (button)
- Reset (clear) the stats in the remote radio.
- Clipboard Copy (button)
- Copy all information in the dialog to the clipboard in report format.
- Send to Zonar
- Send the current stats to Zonar Systems. The report that is sent is identical to the report that is copied to the clipboard with the "Cliboard Copy" button.
- Close (button)
- Click on this button to close the dialog and allow the ZonarCom 3™ EVIRNET™ Radio Tracker process to resume operation.
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Right click on an asset in the Radio status log, and select 'EvirnetGps', and a dialog
will be displayed showing satistics for the selected vehicle EVIRNET GPS™.
This option is only available if the 'Radio (Wireless)' option is selected in the
configuration dialog.
(EVIRNET™ GPS Settings)
Options:
- Asset:
- Select an asset for which to view GPS stats (only assets with a status of 'IN' will show up in the list.
- Current Settings section
- Log Count:
- The number of GPS Log Points stored in the GPS log on the EVIRNET™ GPS.
- Switched Power:
- The current state of the vehicle's switched power.
- Odometer:
- A cumulative count of miles of travel logged on the EVIRNET™ GPS.
- Engine:
- The cumulative amount of engine run time.
- Idle:
- The amount of time the EVIRNET™ GPS was navigating but not moving.
- Battery Voltage:
- The current voltage of the battery the EVIRNET™ GPS is connected to.
- Log Count:
- Parameters section
- Min. Logging Distance:
- The minimum distance between EVIRNET™ GPS log points.
- Min. Logging Int.:
- The minimum time interval, in seconds, between EVIRNET™ GPS log points.
- Heading Tolerance:
- The miminum heading change, in degrees, between EVIRNET™ GPS log points.
- Velocity Tolerance:
- The minimum change, in meters per second, between EVIRNET™ GPS log points.
- Write param values to all radios in range (checkbox)
- Indicates that the parameters should be written to all radios in range when the 'Write Parameters' button is pressed.
- Defaults (button)
- Reset the dialog's 'Parameters' values to the recommended default values.
- Write Parameters (button)
- Write the values for the currently enabled parameters out to the selected EVIRNET™ GPS radio (or all radios in range, if selected).
- Min. Logging Distance:
- Retrieve Settings (button)
- Click on this button to retrieve the current settings from the selected EVIRNET™ GPS.
- Close (button)
- Click on this button to close the dialog and allow the ZonarCom 3™ EVIRNET™ Radio Tracker process to resume operation.
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Right click over the ZonarCom 3™ tray icon, select 'Status -> Base Station
Stats', and a dialog will be displayed showing satistics for the base station radio.
This option is only available if the 'Radio' option is selected in the
configuration dialog.
(Base Station Stats)
Options:
- Get Stats (button)
- Click on this button to retrieve the current stats from the base station radio.
- Reset Stats (button)
- Reset (clear) the stats in the base station radio.
- Clipboard Copy (button)
- Copy all information in the dialog to the clipboard in report format.
- Send to Zonar
- Send the current stats to Zonar Systems. The report that is sent is identical to the report that is copied to the clipboard with the "Cliboard Copy" button.
- Close (button)
- Click on this button to close the dialog and allow the ZonarCom 3™ EVIRNET™ Radio Tracker process to resume operation.
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This menu provides a programming tool used to update the firmware running in the 2010 handheld device. Firmware is provided by Zonar Systems, Inc. when updates are available and necessary. The ZonarCom 3™ process will be halted during this operation.
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Right click over the ZonarCom 3™ tray icon and select 'Tools -> Firmware Programming...', and the Zonar Firmware Programmer will be displayed. This option is only available if an RDS is connected to the computer running ZonarCom 3™ and the device setting in the configuration is set to RDS.
(Zonar Firmware Programmer (ZFWP))
Options:
- Firmware File section
- ... (button)
- Click on this button to navigate to the firmware file provided by Zonar Systems, Inc., or downloaded with the "Download" button.
- Download (button)
- Click on this button to download the most current firmware file available to you. NOTE: There may not be a firmware file available for your account. Contact your Zonar Systems representative for details about firmware files for your account.
- ... (button)
- Setup Information section
- COMM Port:
- Communications port that the RDS is currently connected to.
- 2010
- Device type setting. (currently the only setting.).
- COMM Port:
- Device Information section
- Device Serial Number:
- When the 2010 is powered on and placed in the RDS, the device information is retrieved from the unit. This field displays the 2010 devices serial number.
- Read Timeout (sec.):
- Amount of time in seconds that the 2010 will search for a Zonar Systems® RFID tag.
- Shutdown Timeout (min.):
- Amount of time in minutes with no activity before the 2010 turns itself off.
- Backlight Timeout (sec.):
- Amount of time in seconds before the LCD backlight turns off. The backlight will stay on for the duration the headlight on the 2010 is on, otherwise once the time limit expires, the backlight will turn off.
- Screen Contrast (%):
- Value of screen contrast set.
- Clear Mileage History (checkbox):
- Check this checkbox to clear out the mileage history for all assets in the 2010™ RFID Reader. WARNING: Mileage will have to be manually re-entered or read in from a DataTrac™ for all assets that the 2010™ RFID Reader is subsequently used to inspect.
- Device Serial Number:
- Status section
- Displays the programming processes progress. A dialog will display when programming has successfully completed.
- Program Device (button)
- Click on this button to initiate programming. A 2010 must be on and present in order for programming to succeed.
- Close (button)
- Click on this button to close the dialog and allow the ZonarCom 3™ process to resume operation.
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Right click over the ZonarCom 3™ tray icon and select 'Tools -> EVIRNET Site Survey'. The EVIRNET™ Site Survey tool allows a scan of all EVIRNET Vehicle Mounts to test how many radio retries it takes to reach any given asset.
(Zonar EVIRNET™ Site Survey)
First, select the assets you wish to scan by selecting them in the 'Assets' list, and
clicking the 'Add ->' button.
Now, set the minimum number of retries to test for, and the maximum retries to test for.
Start the survey by clicking the 'Run Survey' button. The tool will first set the
base radio to the minimum retries to start with, and will then scan through the list of
selected assets to see what the lowest number of retries (from the min/max range selected)
each asset in the list can be "seen" with, if any.
The results can be helpful by showing the maxumum number of retries that are needed to reach
every asset that was selected. If any assets are in the "Not Found" branch of the results,
increasing the maximum retries for the survey may help. If all assets can be seen withing a
retry number that is not greater than the max retries, then the highest retry count that was
needed to reach any assets may be used to adjust the standard retry count in the
Base Station Radio settings.
NOTE: If you wish to test a radio individually (perhaps it is not in the asset list yet,
or you want to trouble-shoot a radio, etc.), you may click the checkbox labeled 'Manual radio
addr:', and then enter the radio transceiver ID in the edit box next to it. In this mode,
the site survey will simply test that single radio to determine the minimum number of
retries it takes in order to communicate with it reliably.
Configuration information, radio settings and 2010 settings are configured within this menu option.
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Right click over the ZonarCom 3™ tray icon and select 'Settings -> Configuration'. A dialog will be displayed allowing various configuration settings to be customized.
(ZonarCom 3™ Configuration Dialog)
Options:
- User Information (section)
- Customer: (required)
- The customer id issued to you by Zonar Systems, Inc.
- Upload Password: (required)
- The upload password issued to you by Zonar Systems, Inc.
- Upload Location: (required)
- Location of the PC running this application. This location field is stored with each report, and can be used later to pull up the location of the PC that uploaded a given report, or to identify where a report with an error condition was uploaded from.
- Customer: (required)
- Device Settings (section)
- Port: (dropdown list)
- A list of the available communications ports on the computer system.
- Auto Detect (button)
- Used to automatically detect a Zonar Systems® device. See description for RDS and Radio.
- RDS (Serial Cradle)
- If an RDS device is used for communication with the 2010 handheld reader, this option must be selected. Make sure the RDS is connected properly and place a 2010 (turned on) in the RDS and click on the 'Auto Detect' button to find the communications port that the device is connected to.
- Radio (Wireless)
- If an EVIRNET™ radio base station is used for communication with the 2010 handheld reader, this option must be selected. Make sure the radio base station is connected and powered up properly, click on the 'Auto Detect' button to find the communications port that the device is connected to.
- EVIRNET GPS Settings (button)
- Click on this button to set options for the EVIRNET GPS-equipped assets (see EVIRNET GPS Settings dialog).
- Use Safety Messages (checkbox)
- This option allows the 2010 handheld reader to be updated with the latest safety message information that has been entered through the Zonar-Web interface. The safety message will be displayed on the startup screen of the 2010 handheld reader when it is turned on. While ZonarCom 3™ is running it will retrieve the safety message from the customer specific database every 15 minutes, also when the 'Store Config' button is selected the safety message information will be retrieved.
- Enable 2010 Shutdown (checkbox)
- If this option is checked the 2010 will be shutdown automatically after it has been serviced. If you do not want the 2010 to be shutdown after being serviced, uncheck this option.
- Ignore processed 2010 for [___] minutes. (textbox)
- If the device type is "Radio (Wireless)", and "Enable 2010 Shutdown"
is not checked, you may enter a value into this edit box. After reports are
downloaded from a 2010 over the EVIRNET™ wireless network when "Enable 2010
Shutdown" is not checked, the EVIRNET™ Radio Tracker technology in
ZonarCom 3™ will not try to talk to that 2010 again for the number of minutes
specified here.
NOTE: "In Yard" and "Not In Yard" tracking of EVIRNET™ Vehicle Mount radios will not be affected by this, as they are constantly tracked, regardless of the value entered here.
- If the device type is "Radio (Wireless)", and "Enable 2010 Shutdown"
is not checked, you may enter a value into this edit box. After reports are
downloaded from a 2010 over the EVIRNET™ wireless network when "Enable 2010
Shutdown" is not checked, the EVIRNET™ Radio Tracker technology in
ZonarCom 3™ will not try to talk to that 2010 again for the number of minutes
specified here.
- Out of range confirm count: [___] (textbox)
- If the device type is "Radio (Wireless)", you may adjust the value of this counter. After the Radio Tracker determines that an asset is out of range for this number of successive times through the list of EVIRNET™ assets, that asset is changed to a status of "Not In Yard". If vehicles are marked "Not In Yard" when they should not be, increasing this value may help.
- Port: (dropdown list)
- Software Settings (section)
- Anonymous Uploads (checkbox)
- This option allows a single ZonarCom 3™ station to be able to download reports off of a 2010 handheld reader and upload it to the correct customer specific database. Example: A customer has 2010 handheld readers for trucks and forklifts, but the truck reports are located in a separate database than the forklifts, this option will allow reports from each reader to be downloaded off of the same computer workstation and uploaded into the correct customer specific database.
- Auto-load Reports (checkbox)
- Uncheck this option to prevent the ZonarCom 3™ application from automatically uploading reports to your EVIRSOFT™ web account, and instead queue the report files on the local computer. When this option is checked, report files are automatically uploaded to your EVIRSOFT™ account.
- Load At Windows Start (checkbox)
- Check this option to have the ZonarCom 3™ application start when a user logs in, leave this option unchecked to not have the application start when a user logs in.
- Enable Error Sounds (checkbox)
- Play audible error alerts based on the audible error notification behavior
that is selected below. Uncheck this option if no audible error
alerts are desired. Most logged error messages are logged to the Error Status window
at the level of "warning" internally, and do not generate an audible alert. Audible
alerts are generated for Internet connectivity problems, invalid customer/password
errors, and serious internal program errors. Errors such as invalid driver ID, invalid
asset ID, etc., are logged as warnings, and do not generate audible error alerts.
- Play error sound on each error (radio button)
- Play an audible error notification every time an error occurs.
- Play error reminder sound (every [_____] minutes, only if new unviewed errors) (radio button)
- Play an audible error notification the first time an error occurs after program startup, and thereafter, only play an audible error alert at the intervals specified if (and only if) there are new errors in the Error Status window which have not been viewed (the Error Status window has not been clicked).
- Play audible error alerts based on the audible error notification behavior
that is selected below. Uncheck this option if no audible error
alerts are desired. Most logged error messages are logged to the Error Status window
at the level of "warning" internally, and do not generate an audible alert. Audible
alerts are generated for Internet connectivity problems, invalid customer/password
errors, and serious internal program errors. Errors such as invalid driver ID, invalid
asset ID, etc., are logged as warnings, and do not generate audible error alerts.
- Asset Tracking (checkbox)
- When checked, asset tracking data is collected from assets as they depart and return,
and the data is sent to the asset tracking logs for each asset on the web site. To disable
this feature, simply uncheck this option.
- Assets must be "out" for at least [_____] minutes before being counted "in" again (textbox)
- Do not count any asset as being "IN" until it has been "OUT" for at least the number of minutes specified.
- When checked, asset tracking data is collected from assets as they depart and return,
and the data is sent to the asset tracking logs for each asset on the web site. To disable
this feature, simply uncheck this option.
- Use HTTP proxy (checkbox)
- If enabled (checked), allows the user to configure use of a proxy server Consult your IT department to determine if you are behind a proxy, and if so, what settings you should use for these options.
- Anonymous Uploads (checkbox)
- Defaults (button)
- Sets the configuration options to default values.
- Store Config (button)
- Click on this button to store the configuration information and exit the configuration dialog. If you have changed user settings, your new settings will be tested. If authentication fails, the password will be cleared, and you will be prompted to check and reenter valid user and customer information.
- Cancel (button)
- Click this button to cancel out of the dialog and abort any changes made. You will be prompted whether you wish to lose changes if you have made any.
- Apply (button)
- Click this button to store the settings you have entered, and remain in the configuratin dialog. If you have changed user settings, your new settings will be tested. If authentication fails, the password will be cleared, and you will be prompted to check and reenter valid user and customer information.
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(EVIRNET GPS Settings Dialog)
Options:
- Send email alerts when battery voltage drops below [_____] volts: (checkbox)
- Enables email notifications when an EVIRNET GPS reports the battery voltage for an asset that is lower than the specified minimum voltage. In the
text box, enter the voltage below which email alerts should be generated.
- Email Address: (textbox)
- Type a new email address or edit an existing address in the list below. Addresses that appear in the list will receive the email notifications.
- Add (button)
- Add the email address in the "Email Address" box to the list that should receive email alerts.
- Delete/Change (button)
- When an email address is selected in the list, it will appear in the "Email Address" box. If an address is selected in the list and is not modified
in the "Email Address" box, hitting the "Delete" button will remove it from the list.
If and address is selected from the list and is then modified in the "Email Address" box, the "Delete" button will change to a "Change" button. Clicking the "Change" button will change the selected address in the list to match the contents of the "Email Address" box.
- When an email address is selected in the list, it will appear in the "Email Address" box. If an address is selected in the list and is not modified
in the "Email Address" box, hitting the "Delete" button will remove it from the list.
- Email Address: (textbox)
- Enables email notifications when an EVIRNET GPS reports the battery voltage for an asset that is lower than the specified minimum voltage. In the
text box, enter the voltage below which email alerts should be generated.
- Store (button)
- Save the settings from the dialog.
- Cancel (button)
- Discard all changes that have been made to these settings since the dialog was opened.
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Right click over the ZonarCom 3™ tray icon and select 'Settings -> Base Station Radio'. This option is only available if the 'Radio' device type is selected in the configuration dialog. A dialog will be displayed allowing various radio configuration settings to be customized.
(Base Station Radio Settings)
Options:
- Radio Addr.:
- Identification number of the radio.
- Network Addr.:
- Network identification number. All radios that need to communicate with each other must be on the same network id.
- System Addr.:
- System identification number. All radios that need to communicate with each other must be on the same system id.
- Hop Table:
- Setting that decides which table of frequencies will be used for hopping. All radios that need to communicate with each other must have the same hop table setting.
- Power Amp Level
- Power amp level setting.
- Retries
- Number of times the radio will try to send a packet.
- Quick Scan Retries
- The number of retries used by the base radio when quickly scanning radios for in/out status.
- Acks Enable
- A value of 1 indicates that an acknowledgement of each packet sent is required, 0 not required. This value must always be set to 1.
- Apply Settings (button)
- This button is disabled until a successful 'Read Settings' is performed. Click on this button to configure the radio with the displayed values.
- Read Settings (button)
- Reads the settings out of the radio and displays the retrieved values.
- Cancel
- Cancel out of the dialog.
Options to upload files to Zonar Systems, Inc. or to the customer specific database are located within this menu item.
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If there are unsent reports on the computer workstation, this menu option will be enabled. Select this option to upload the unsent reports. Unsent reports may be queued on the computer if network problems prevent their transmission to our Internet servers.
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2.6.1 Send Support Info (Msg, Logs)...
If problems develop and you would like assistance from Zonar Systems, select the 'Upload -> Send Support Info (Msg, Logs)...' option. You must enter a contact name and phone number (extension is optional) in order to enable the "SEND NOW" button. In the lower edit box, enter a detailed message. If you wish to send a message without attaching the log files, uncheck the checkbox as directed in the dialog. If you do send logs, please indicate specific details about why the logs are being sent. When you are ready to send, click on the 'SEND NOW' button. If you wish to cancel sending the message/logs, click on the 'DON'T SEND' button. No system sensitive information is transmitted during this process.
(Send Support Info to Zonar Systems)
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Once the configuration information has been entered and successfully saved, click on this option to test communication with the servers. If successful then a dialog stating that the test was successful will be displayed, otherwise an error message will be displayed.
(Test Upload Result)
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This option was added for legacy version 2 2010 firmware support. If there was a problem with the data retrieved the data file will be marked marked as bad, and this option will send the files to Zonar Systems for analysis.
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Right click over the ZonarCom 3™ tray icon and select 'Exit'. This will cause the ZonarCom 3™ application to shut down its services and exit.
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